Privacy and Cookies Policy

Sweet Hypermarket is committed to protecting your privacy. This privacy policy explains how Sweet Hypermarket collect customer information, how Sweet Hypermarket use it and what your access rights to the data are.

Information Collected

When you use the Sweet Hypermarket website to browse or for online shopping, Sweet Hypermarket collect the details provided by you together with the information Sweet Hypermarket learn about you from your use of Sweet Hypermarket’s Products or services and the transactions you undertake when visiting Sweet Hypermarket’s stores, such as:

Basic Personal Details

When you register for a Sweet Hypermarket card, create an online profile or shop online, Sweet Hypermarket ask you for basic personal details including:

  • your name and surname;
  • your email address;
  • your mobile number;
  • your identity number; and
  • your date of birth; and
  • your business details if you register as a business

TNo credit card information is stored on Sweet Hypermarket’s servers in the form of cookies. Sweet Hypermarket use secure and reputable payment processors. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, Sweet Hypermarket follow all PCI-DSS requirements and implement additional generally accepted industry standards. On occasion, Sweet Hypermarket will ask you to voluntarily provide additional information, for example:

  • Your opinion of Sweet Hypermarket’s Products and services through feedback or Product reviews
  • Your communication preferences, including newsletters

We may collect additional information arising from your participation in promotions, events or competitions offered by us and information you provide when giving us feedback or completing forms. Sweet Hypermarket make use of various data enhancement services to ensure that customer data is as accurate as possible. Sweet Hypermarket also recruit new customers through collaborative campaigns

We Use Cookies

Like many online service providers, Sweet Hypermarket uses cookies for the purpose of facilitating your use of Sweet Hypermarket’s Sites and to find out how Sweet Hypermarket’s service may be improved. Sweet Hypermarket use cookies and other technologies to collect and analyse information about you and your usage of Sweet Hypermarket’s site to test, analyse, deliver, and personalize Sweet Hypermarket’s content and the experiences you receive.

Cookies are small text files that are stored on your computer by your browser when you visit a website. You can find out more about cookies by visiting allaboutcookies.org.
 

Use of your Information

Sweet Hypermarket uses customer information to personalise its service and make communications more relevant to individual customers via mail, email, telephone, fax or in person. This includes direct marketing activities like promotional offers, news and information about Products and services that Sweet Hypermarket think will be of interest to customers. Sweet Hypermarket also contacts customers to obtain feedback that will help improve its Products and services and for operational reasons. Customers may occasionally also receive very carefully selected and relevant third party communications done in conjunction with ourselves.

You can manage your communication preferences here.

Different Types of Cookies

Our website uses cookies for the following purposes:
 

Access

We use access cookies to identify subscribers and ensure access to subscription-only pages. You understand you are participating in a public forum and that your submitted content and other personal information will be available to all other users of the Sites, the Community and potentially Third Party Sites;

Fraud prevention

We use fraud prevention cookies to monitor and prevent suspicious activity and fraudulent traffic.

Functionality

Functional cookies are used to provide basic functionalities when using Sweet Hypermarket’s Site, such as the possibility to set your preferences or to remember your previous delivery addresses and recipients.

Performance

We use these cookies to monitor Site performance. This allows us to provide Sweet Hypermarket’s visitors with a high quality experience by quickly identifying and fixing any issues that arise. For example, Sweet Hypermarket might use performance cookies to track error messages, and to determine improvements to Sweet Hypermarket’s Sites.

Analytics

We use analytical cookies to optimise Sweet Hypermarket’s service. For example, to optimise the usability of Sweet Hypermarket’s website by AB-testing a new feature, to make the website more user-friendly and to analyse how you use Sweet Hypermarket’s service. Sweet Hypermarket use cookies to help us understand Sweet Hypermarket’s audience and the success of advertising campaigns. Sweet Hypermarket also use analytical cookies to stop bots and malicious behaviour like spam. When Sweet Hypermarket use analytical cookies, this could include third party cookies. These third party analytical cookies process personal information.

Personalisation

We use personal cookies to improve your experience of Sweet Hypermarket’s Products by personalising Sweet Hypermarket’s Sites. For example, Sweet Hypermarket help you to find new content and recommend email alerts based on the topics you read. Where Sweet Hypermarket’s Sites have such functionality, you can manage elements of personalisation in your account. Sweet Hypermarket want to understand what type of device and operating system you are using to show you the best version of the Site. Sweet Hypermarket use cookies to identify your location to display the Products on the Site that are most relevant to your location.

Advertising

We use advertising cookies for commercial, editorial and promotional purposes. With these cookies, your internet and surfing behaviour can be followed over various domains and websites. Advertising cookies are often placed by third parties. For example, if you read a number of articles on food on other sites, you would see more food-related advertisements as Sweet Hypermarket have inferred that you are interested in this topic. You may also see advertisements for Sweet Hypermarket’s Products and services on other websites if you have previously visited Sweet Hypermarket’s Sites. Sweet Hypermarket use cookies to understand what advertisements you have been shown, or clicked on, and to present you with advertisements that are more relevant to your interests.

Sweet Hypermarket does not have access to or control over (personal data collected via) these cookies or other features that advertisers and third parties may use. Our Privacy & Cookie Policy is therefore not applicable to these cookies, and Sweet Hypermarket refer you to their Privacy Statements to read how they handle your data. Sweet Hypermarket may collect additional information arising from your participation in promotions, events or competitions offered by us and information you provide when giving us feedback or when you complete forms. Sweet Hypermarket make use of various data enhancement services to ensure that customer data is as accurate as possible. Sweet Hypermarket also recruit new customers through collaborative campaigns with third parties.

Some cookies are associated with your account. Other cookies are not tied to your account but are set on a browser or device. There are two broad categories of cookies:

Persistent cookies

Persistent cookies remain on your device until deleted manually or automatically.

Session cookies

Session cookies remain on your device until you close your browser when they are automatically deleted.

Our authorised staff and specific third party suppliers serving the direct marketing industry have access to the information for the purposes described above. Tasks of these third party companies and individuals include database and storage management, payment processing, analytics and general improvements of the service. When Sweet Hypermarket cooperate with third parties and they process your personal data on Sweet Hypermarket’s behalf, Sweet Hypermarket make sure your personal data will be handled with the same integrity and security.

Sweet Hypermarket is committed to protecting customer privacy and does not sell or disclose information to anyone for purposes other than as outlined above, unless legally obliged to do so. Customers are afforded the opportunity to easily opt out of any specific communication channel should they wish to.