Welcome to the Sweet Hypermarket (“Sweet Hypermarket”) website (“Website”). Please take a moment to read these online shopping terms and conditions including Sweet Hypermarket’s policies (collectively the “terms”) to understand how they apply to you the customer (“you”) and your use of Sweet Hypermarket’s Website and any Sweet Hypermarket products (“Products”) or services (“Services”) that you may order online.
These terms apply to all purchases made online from the Website. Please read these terms carefully and ensure you understand them. Use of and/or registration on any aspect of the Website will constitute your agreement to comply with these terms. Important clauses, which may limit Sweet Hypermarket’s responsibility or involve some risk for you, are reflected in blue. Some of these provisions have the effect of limiting your rights in law and conferring obligations on you by virtue of your agreement to these terms. You agree to pay special attention to these clauses.
If you have any questions regarding Sweet Hypermarket’s Website, the terms, Sweet Hypermarket products (“Products”) or services (“Services”), please contact us.
Registration as a purchaser on the Website is free and does not oblige you to purchase anything. You must register with us before placing your first order online.
You will be required to enter your username and password each time you visit Sweet Hypermarket’s Website. To amend any registration particulars please click on “My Profile” where you can edit your details. When registering as a purchaser you are required to provide Sweet Hypermarket with complete and accurate information about yourself. By doing so you warrant that the information provided is correct. Upon acceptance of your registration, an email confirmation of your registration as a purchaser will be transmitted to you. Transmission times depend on your Internet Service Provider (ISP), but it typically takes less than 10 (ten) minutes to receive the email confirmation. If you do not receive the email confirmation, you should contact us.
Product Images and Representation
We have made every effort to display the Products[VD8] on the Website as accurately as possible, including:
- the images that represent a visual depiction of the Product
- features and descriptions that pertain to the Product;
The actual Product delivered may be subject to variations in appearance, as Product packaging may differ over time. It remains the responsibility of the customer to ensure that the Product he/she ordered is correct, and the Product description and/or model number will always overrule any related images when resolving a dispute about a Product.
As the actual colours you see will depend on your computer’s monitor Sweet Hypermarket cannot guarantee that your monitor’s display of any colour will be accurate.
Product Pricing, Availability and Delivery
The products displayed on the Website are subject to availability and will be delivered within the Republic of South Africa only, within the areas as determined by Sweet Hypermarket. Available delivery areas are identified at the checkout process when the delivery address is entered, and it remains the responsibility of the customer to ensure the delivery address, including the suburb and postal code, is correct.
All prices displayed on the Website are valid and effective only in the Republic of South Africa for the day that they are viewed and do not constitute an offer by any of our physical Sweet Hypermarket stores. Sweet Hypermarket reserves the right, without prior notice, to discontinue or change pricing or specifications of products and services offered on this Website without incurring any liability whatsoever.
Sweet Hypermarket cannot guarantee availability of stock but will endeavour to source stock where possible to fulfil your order. Where items cannot be delivered, Sweet Hypermarket will endeavour to contact the customer based on the information provided at registration, and offer either the option to cancel the order or reduce the quantities, where applicable. If Sweet Hypermarket is unable to supply each and every item ordered or in the quantities ordered and cannot contact the customer, the customer nevertheless agrees to accept delivery and make payment for the items correctly delivered.
For online purchases, customers will be charged the prices that are reflected on the Website, subject to availability and save where “Inadvertent and Obvious Errors” have occurred. The prices include Value-Added Tax. Special promotions may be subject to certain conditions, including stock availability and limited-offer stipulations.